- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
what our customers say
We have a 2016 Chevy Tahoe which has 128,000 miles. We drive up north every summer to Cape Cod so the truck gets lots of wear & tear. We could not be happier with the tune up we recently had done. I feel Katie & Grey are very honest, reliable and trustworthy and the bill was not cheap but the work needed to done. Thank you for the great service- the truck is running great, just like it did when we bought it. Keep up the great work!!
I used to live in this area and when I returned to buy a car I was happy to see this shop was still around. They did a pre-sale inspection for me, and were able to work me into their busy day. The cost was $139, and would include up to 3 cars to be inspected. To compare, the Toyota dealer was $160 per car and it's only a visual inspection. This was a great relief to know I could look at multiple cars without paying for each one. They did a thorough inspection and talked me through the whole thing. I was super impressed with their knowledge and dedication to doing a good job. I would trust them with other needs for my vehicle.
