How to Appropriately Respond to a Car Accident
To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.
Ensure Safety First:
The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.
Notify Law Enforcement:
Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.
Exchange Information:
Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.
Document the Accident:
Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.
Seek Medical Attention:
Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.
Notify Your Insurance Company:
Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.
Avoid Placing Fault:
While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.
Contact an Attorney:
If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.
Keep Records:
Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.
Follow Up with Insurance:
Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.
Additional Notes:
When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.
what our customers say
I used to live in this area and when I returned to buy a car I was happy to see this shop was still around. They did a pre-sale inspection for me, and were able to work me into their busy day. The cost was $139, and would include up to 3 cars to be inspected. To compare, the Toyota dealer was $160 per car and it's only a visual inspection. This was a great relief to know I could look at multiple cars without paying for each one. They did a thorough inspection and talked me through the whole thing. I was super impressed with their knowledge and dedication to doing a good job. I would trust them with other needs for my vehicle.
Do you remember when mechanics were the good guys? Truly loyal to their craft of automotive wizardry? When was the last time a "service writer" smiled (without deviously licking their chops), and made sustained eye contact with you when entering the facility? In movies they are helpful, honest, and dependable. Although in real life most interactions with the auto repair industry leave one with a sense of wonder, doubt, and the ever present, possible easy deception.... Have you ever encountered a mechanic or shop that told you what you need to do, what you should do and what you should save for? I know it's an easy concept, just think about it for a second..... Automotive enthusiasts aka repair technicians/mechanics know that your vehicle is an investment, not just a transportation device. In transportation safety is always paramount, so why not trust in people who see every vehicle as an extension of the customer (it is your baby after all) and treat it more like a doctor would a patient? With doctors, you make an appointment you walk in, they ask questions, and charge you $150 dollars. Then send you off to the next place for some testing, but you trust them because they have a large building, spotless uniforms and clean floors (dealerships). Why not take your baby/ investment to an automotive Dr. and shamen, who has the equivalent education of an 3 automotive PHD's (owner/ lead tech has ~40 years of successful businesses)! Long story short... I, myself am a mechanic and frequently take my children/ cars to his shop for all repairs. There is no greater remark possible in the auto repair industry than a referral!!! I guess this is mine. Thanks Grey! And remember, diagnostic fees are expected in all industries! You are paying for Dr's visit after all!
